LEGAL NOTICE

Effective Date: 1 January 2026

This Legal Notice governs your use of the CleanSnap™ website, products, services, and all related content. By accessing this website or purchasing any products from CleanSnap™, you acknowledge that you have read, understood, and agreed to this Legal Notice.

1. BUSINESS INFORMATION

CleanSnap™ is a South African online retailer supplying disposable toilet cleaning systems and related cleaning products throughout South Africa.

For any enquiries, customers may contact CleanSnap™ using the contact details provided on the website.

2. COMPLIANCE WITH SOUTH AFRICAN LAW

CleanSnap™ operates in accordance with:

• The Consumer Protection Act 68 of 2008 ("CPA");
• The Electronic Communications and Transactions Act 25 of 2002 ("ECTA");
• The Protection of Personal Information Act 4 of 2013 ("POPIA");
• Applicable South African common law and consumer legislation.

Nothing contained within this Legal Notice limits or removes any rights granted to consumers under South African law.

3. WEBSITE CONTENT DISCLAIMER

All information, descriptions, product images, graphics, specifications, advertisements, pricing, and content appearing on this website are provided for general informational and commercial purposes only.

While every effort is made to ensure accuracy, CleanSnap™ does not warrant that any information on the website is complete, accurate, current, or error-free at all times.

CleanSnap™ reserves the right to correct errors, omissions, inaccuracies, pricing mistakes, product descriptions, stock availability errors, or technical issues without prior notice.

4. PRODUCT DISCLAIMER

CleanSnap™ products are intended solely for household cleaning purposes and must only be used in accordance with their intended use and any instructions provided.

Customers are responsible for ensuring that products are used safely and appropriately.

To the maximum extent permitted by law, CleanSnap™ shall not be liable for:

• misuse or improper use of products;
• use contrary to supplied instructions;
• damage resulting from modifications to products;
• indirect or consequential damages arising from product use;
• damages arising from use in commercial or industrial environments where products are intended for domestic use.

Nothing in this clause excludes liability where exclusion is prohibited under South African law.

5. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, CleanSnap™, its owners, directors, employees, contractors, suppliers, affiliates and representatives shall not be liable for any:

• indirect losses;
• consequential damages;
• loss of income;
• loss of profits;
• business interruption;
• loss of goodwill;
• loss of data;
• special or incidental damages,

arising from:

• the use of this website;
• inability to access the website;
• delays in delivery;
• third-party service failures;
• courier delays;
• payment gateway interruptions;
• website outages;
• product misuse.

Where liability cannot legally be excluded, CleanSnap™'s maximum aggregate liability shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

6. THIRD-PARTY SERVICES

CleanSnap™ uses third-party providers including payment processors, courier companies, hosting providers, analytics services and advertising platforms.

CleanSnap™ shall not be liable for losses, delays, outages, interruptions, data breaches or failures caused by third-party service providers beyond its reasonable control.

7. SHIPPING AND DELIVERY

Delivery times displayed on the website are estimates only and are not guarantees.

CleanSnap™ shall not be liable for delays caused by:

• courier delays;
• weather conditions;
• public holidays;
• civil unrest;
• strikes;
• customs inspections;
• incorrect customer information;
• force majeure events.

Risk in goods passes to the customer upon delivery confirmation by the courier.

8. FORCE MAJEURE

CleanSnap™ shall not be liable for any failure or delay in performing obligations caused by circumstances beyond its reasonable control, including but not limited to:

• natural disasters;
• power outages;
• internet failures;
• pandemics;
• government actions;
• war;
• riots;
• labour disputes;
• transport interruptions;
• cyber attacks.

9. INTELLECTUAL PROPERTY

All intellectual property rights relating to CleanSnap™, including but not limited to:

• logos;
• branding;
• product names;
• website design;
• graphics;
• product photographs;
• videos;
• written content;
• advertising material;

remain the exclusive property of CleanSnap™ or its licensors.

No content may be copied, reproduced, distributed, modified, republished, sold, or exploited without prior written consent from CleanSnap™.

Unauthorised use may result in civil or criminal proceedings.

10. PROHIBITED USES

Users may not:

• use the website for unlawful purposes;
• interfere with website security;
• attempt unauthorised access to systems;
• upload malicious software;
• scrape website data;
• copy product listings for commercial purposes;
• impersonate CleanSnap™ or its representatives.

CleanSnap™ reserves the right to suspend access to any user violating these terms.

11. PRIVACY

Personal information collected by CleanSnap™ is processed in accordance with POPIA and the CleanSnap™ Privacy Policy.

By using this website, customers consent to the collection and processing of information necessary to fulfil orders, provide support, and improve services.

12. GOVERNING LAW

This Legal Notice shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website or purchase of products shall fall under the jurisdiction of the South African courts.

13. SEVERABILITY

If any provision of this Legal Notice is found to be invalid, unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

14. AMENDMENTS

CleanSnap™ reserves the right to amend, update or replace this Legal Notice at any time without prior notice.

The latest version published on the website shall apply from the date of publication.

15. CONTACT

For legal enquiries relating to this Legal Notice, customers may contact CleanSnap™ through the official contact details provided on the website.